Professional Learning Services Account Manager

Job Description

Be a driving force in shaping the future of education! At Forward Edge, you’ll empower educators with innovative professional learning solutions that transform classrooms and inspire students. We’re seeking a driven and passionate Professional Learning Services Account Manager to help us grow on a national scale. You’ll play a vital role in empowering schools to reach tomorrow’s learners through innovative professional learning solutions for educators. With a focus on building relationships, you’ll work with schools to identify, develop, and close sales opportunities that provide exceptional value. We’re a team of passionate problem-solvers who believe in excellence, collaboration, and continuous growth. We value relationships and strive to create a positive and supportive work environment.

Our Core Values

These core values aren’t just words on a page to us, we eat, breathe, and live these values every day. They serve as the guidepost for our decisions and actions.

  • We expect excellence– We believe in being confident in our abilities while remaining humble and open to feedback. We have a saying here, “You’re not done until you’re done, done” and that just means we go the extra mile to deliver exceptional results for our customers.
  • We are problem solvers– We embrace all challenges as opportunities to learn and grow. We don’t just identify problems, we find solutions for our customers and internally at Forward Edge.
  • Relationships matter to us– Maya Angelou said it best, “people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
  • We are team players– We believe no one is too good to take out the trash. We are an inclusive team that supports each other and offers to roll up our sleeves and help each other whenever needed.
  • We believe you either grow or die– We believe in embracing change and constantly improving to stay relevant. We are never satisfied with the status quo and are always looking for ways to expand our potential and create value, individually and as an organization.

Responsibilities

  • Cultivate a strong professional presence and build positive relationships within the education sector.
  • Market and sell Forward Edge’s professional learning services through traditional and non-traditional channels, including email, phone calls, conference attendance, and social media engagement. Services include:
    • Coaching Programs
      • The Core of Coaching Framework©
      • Coach Certification
      • Coaches Camp
      • Coaching Mentorship
      • EDU Coach Network 
      • Custom instructional coaching PD
    • Edge•U Badges 
    • Ai Thought Leaders Cohorts and Ai Training
    • Google Workspace for Education, Gemini, and Chromebook+ Training
    • Instructional Coaching Services
    • Professional Development & Group Training
  • Manage and support your accounts through the subscription renewal process, finding creative ways to overcome objections, solve issues, and unlock new opportunities for account growth in the education sector.
  • Prepare and present detailed proposals that directly address customer needs, negotiating agreements that benefit both the customer and Forward Edge.
  • Identify and pursue new customer opportunities in both K-12 and higher education markets.
  • Drive revenue growth and identify new business opportunities.
  • Travel to engage with current and prospective customers at conferences.
  • Proactively address and resolve customer challenges to ensure a smooth sales process.
  • Essential Qualities: Goal-driven, self-motivated, and results-oriented with a strong work ethic and competitive spirit.

Qualifications

  • Bachelor’s degree or equivalent education or experience in a relevant field.
  • Exceptional networking and communication skills, enabling the development of rapport and trust with decision-makers at all levels.
  • Experience in the K-12 education sector preferred, i.e. classroom teaching experience, school administration experience, instructional coaching experience.
  • A proven track record of exceeding sales goals, with 1-3 years of experience selling education solutions to large accounts – selling within the K-12 education sector is preferred. 
  • A consultative selling approach with a demonstrated ability to analyze customer needs and develop tailored proposals that exceed expectations and drive revenue growth.
  • Strong prospecting, presentation, and closing skills, coupled with a proactive approach to identifying and securing new business opportunities – the ability to hunt.
  • The ability to strategically position Forward Edge’s professional learning services to highlight their competitive advantages and address unique customer challenges.
  • Have experience with marketing tactics, with a solid understanding of tools and platforms such as Mailchimp, social media management, and Salesforce.
  • Proven leadership qualities, with the presence and authority to effectively represent Forward Edge and influence people at all levels.
  • A commitment to honesty, integrity, enthusiasm, and persistence in all professional endeavors.

Comprehensive Benefits

  • Competitive Salary commensurate with experience
  • Health Care Cost Sharing
  • 401K Savings Plan with Forward Edge Match
  • Paid Time Off including Vacations & Holidays
  • Professional Learning Opportunities
  • Employee Discounts
  • Parental Leave
  • Referral program
  • Employment Outlook – Excellent!

Supplemental

  • Full-time, Salary
  • Pay ranges from $55,000 to $90,000 the first year based on experience
  • Bonus Pay Opportunities
  • 40 hours per week, Monday to Friday
  • Remote work available with occasional travel to headquarters in Cincinnati, Ohio and to education conferences nation-wide.

Thank you for your interest in this position. If you’re a passionate and driven sales professional who wants to make a real difference in education, we encourage you to apply! Please submit your resume and cover letter to info@forward-edge.net.