Partner Managed Services

A Reliable Technical Foundation Built for K-12

Forward Edge K-12 Partnered Managed Services embeds a dedicated engineering team inside your district's technology environment. More than a third of our staff come from district technology roles, so your engineers arrive already familiar with your network environment, your device ecosystem, and the infrastructure demands that shift with every school year.

Districts get proactive monitoring, network and infrastructure management, and dedicated support from a team that treats your technology like their own. When staffing gaps appear, coverage doesn't skip a beat. When your board needs proof of value, our reporting provides it.

Every system we manage, every environment we support, is built on the same foundation: a team that only does K-12 and gets better at it every year.

Plus, as a recognized Google for Education Transformation Partner, our support goes beyond everyday maintenance. We help guide districts through long-term strategic shifts in vision, technology adoption, learning approaches, and funding sustainability.

Managed Services Solutions Web

Talk to an Account Executive

Whether you're actively exploring solutions or just have a few questions about how our Partnered Managed Services work, a discovery call is a great place to start. Schedule a quick 30-minute call with a Forward Edge Account Executive to discuss the current challenges facing your schools, ask technical questions, and learn how an embedded K-12 engineering team could support your network and staff.

The 'Zero Touch' Standard

The Zero Touch Standard Step 1 (Detect)
The Zero Touch Standard Step 2 (Analyze)
The Zero Touch Standard step 3 (Automate)
The Zero Touch Standard Step 4 (Result)

Don’t Let Your District Experience Lost Learning Time

When systems go down, problem resolution is just the “Tip of the Iceberg.” The total cost of lost learning time to students, educators, and the entire School District becomes much greater!

Google Cloud Partner Specialization: Education Badge
Iceburg Problems When the Network Goes Down

Our Proven Partnered Managed Services Solution

K-12 districts carry the full weight of infrastructure, security, and daily operations on IT teams that are rarely staffed for everything they're asked to manage. When someone leaves, retires, or is simply overstretched, the gap shows up in classrooms, in response times, and in board meetings where technology is mentioned as a liability instead of an asset. Partner Managed Services closes that gap with a proactive maintenance process built entirely around school culture, keeping your network reliable so learning is never interrupted.

 
 
 

Monthly Reporting & Quarterly Business Reviews

 
 
 
 

Uninterrupted Power Supply Strategy

 
 
 
 

Education Focused Collaborative Teamwork

 
 
 
 

Remote & Onsite Remediation

 
 
 
 

Wireless Maintenance & Troubleshooting

 
 
 
 

Server & Switch

 
 
 

24/7 Monitoring & Alerting of Network Servers

 
 
 
 

Data Backup Management

 
 
 
 

License Management & Support Renewals

 
 
 
 

Network Storage

 
 
 
 

Single Sign-On Account Management

 
 
 
 

Budget & Forecasting

Why Districts Trust Forward Edge for Managed Services

  • Knowledge & Experience of the Team

    More than a third of our staff come from district technology roles, so your engineers already know K-12 networks, devices, and testing week.

  • Reduced Risk

    24/7 monitoring and alerting of network servers, data backup management, and remediation, so problems are caught before they reach a classroom.

  • Proactive Solutions

    Custom alerting, patching, and wireless maintenance handle issues on our schedule instead of during the school day.

  • Time to Focus on Other Priorities

    Coverage that doesn't skip a beat when staffing gaps appear, so your team can stay focused on teachers and students.

  • vCIO

    Monthly reporting and quarterly business reviews give technology directors and superintendents the data their boards ask for.

  • Lifecycle Management

    Budget and forecasting for servers, switches, wireless, and UPS, so you can plan refresh cycles instead of reacting to failures.

Access specialized skills and knowledge from our experts

Streamline Procurement with Our Equalis Group Partnership

Access Forward Edge’s complete K-12 Partner Managed Services, including proactive monitoring for servers, firewalls, backups, and physical security, through a pre-bid, publicly procured contract. Get compliant IT support in place faster while saving time and reducing costs.

Equalis Group

Awards and Recognition

Forward Edge is ranked among the top 250 technology integrators in the country.

Simplify District IT Management with a MIBS Contract

Managed Internal Broadband Services (MIBS) gives your district a dedicated team to remove the burden of day-to-day network operations. From unexpected network issues to critical security demands, our team handles the complex technical details so learning stays on track. You gain a responsive, 24/7 support partner that acts as a true extension of your staff.

We bring deep E-Rate expertise to help maximize your funding opportunities, making your MIBS contract highly cost-effective for your district. USAC funds up to 85% of a MIBS contract, which makes it the lowest-risk way for a district to start.

Learn More About Our Partner Managed Services

100% Satisfaction Rating with Current Customers!

Testimonials from our Partner Districts

"It is a comfort to know that professional skilled engineers that know our facility & our infrastructure are only a phone call away. No matter how big or small the project, they have never disappointed."

Warren County Career Center

"It is true that Forward Edge provides us with tech specialists who oversee our network and are extremely good at what they do, but they also work with us to better understand the impact that technology has on our students' academic and social growth and they provide the needed training and solutions to help us become more effective educators."

Deer Park Community City Schools

"All of the people I have worked with are great...They always do a great job for me. Forward Edge are very thorough when helping with the managed switches....very knowledgeable."

Williamsburg City Schools