School On-Site IT Staff Support
Exactly When Your District Needs It! It’s Easy.
Staff Augmentation
Our Staff Augmentation services integrate On-Site Technicians at districts to increase the effectiveness of logistics, maintenance and asset management for IT, while maintaining fully supporting IT Infrastructure for staff, teachers, and students. Forward Edge Technicians can handle 25% more tickets than badged employees, and on average respond to tickets 63% faster, and resolve tickets 39% faster than badged employees.
Our Team Seamlessly Assimilates into Your Culture Making the Use of an External Partner Effortless
K-12 Technology Experts
We’re experienced with the K-12 industry’s unique needs.
Highly Skilled Technology Engineers
Tap into educated, experienced Professionals & Engineers
Outside Help Prevents Turnover & Bad Hires
Avoid bad hires that negatively affect teachers & students.
Reduce Overhead
Only Add Staff When you need it without added FTEs
Back-fills Made Easy
Eliminate the pain of being a man down during the hiring process.
Cross-train to Mitigate Risk
Reduce chances that you will be caught short-handed.
Why We are Different!
Education-Focused. Skilled & Knowledgeable. Affordable. Easy to Work With.
It was wonderful how quickly my issue was addressed! He stopped by to check out my device at the end of a bell (it was thoughtful timing, though I don't mind being interrupted), and had it back to me during the following bell. As a teacher, that turn around was so important!
Teacher, Wyoming
[Our On-site Tech] is a breath of fresh air!!! He is so personable and easy to communicate with. [He] had everything set up and ready to go for all of our PD sessions in the two buildings today. A definite 10 out of 10 rating!!
Teacher, Blanchester
I did not catch the technician's name, but he came in within minutes of me submitting my ticket and worked until he was able to diagnose the issue. He explained it to me so that I could understand! Very much appreciated!
Teacher, Deer Park
Your technician...goes above and beyond to take care of issues anytime I place a request for service. He is always pleasant when he arrives and is very helpful.
Teacher, Felicity Franklin
